The Samanage interface suffers just a little from trying to cram numerous options and alternatives into what is essentially one Net interface. All the things is stored in sections which make simply enough perception for being useful but it was frequently challenging to find specific capabilities After i required them.
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Among Samanage’s value propositions is usually that it lends companies larger visibility on issues and incidents; properly, we predict the vendor should really increase the visibility pitch to its asset management.
The one drawback is if you don’t need Many of these features, your company desk could be carrying avoidable baggage and value. Intellect that Samanage is ITIL-compliant; in the event you’re not gunning for rigorous requirements or when you’re a small or medium participant, make sure to be obvious about your certain requires in the course of selling price quotation to avoid purchasing unused excess functions.
We examined dozens of reviews from precise buyers of Samanage and found out three steady constructive factors shoppers like relating to this company. One is its user-pleasant UI. “Its consumer portal is intuitive and easy adequate for conclude end users,” explained Mike, a junior IT administrator from a firm that works by using Samanage on common foundation.
Between stints for a journalist, I've worked being an IT consultant, application development manager, and marketing government for quite a few organizations, which include Microsoft, where I used to be a senior complex product manager for Windows Server. My concentration is on business tech evaluations at PCMag
Samanage doesn't have anything a great enable desk Answer must have, but it really does supply quite a few features that are essential to ITIL, together with issue, incident, and change administration. Samanage has a satisfying aesthetic, is pretty simple to use as soon as you become accustomed to it, and offered its attribute breadth you can expect to undoubtedly uncover the ideal tool for your task someplace during the suite.
Next, he pointed out that Samanage lets you oversee your complete asset lifecycle. You also get vital facts further than the specs from the asset. “The agent then studies back again each day to Samanage with data points of curiosity regarding the asset’s functionality, locale and other important facets.”
“We now have a lot of laptops being used by profits on here spot so possessing a secure cloud asset tracker can help”. One more program director also stated that Samanage allows him to prepare and routine updates and upkeep even while he concentrates on program development.
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Get Pricing The pricing data for Samanage is sourced possibly directly from the computer software company or publicly out there supplies. To have the most precise and up-to-day costs, we advise reaching out to The seller.
As for studies, Samanage presents many selections which include practical reviews displaying statistics on incidents along with inventory stories and deal reports. The ability to develop personalized experiences is also integrated, which may be a boon in case you've taken time to generate personalized fields and workflows.
We also found out that numerous significant-degree IT experts like Samanage’s asset monitoring capabilities. “It’s straightforward to deploy it through GPO,” admitted Harvey, a method analyst from a significant company.
You’ll manage to browse more details on the best options of Samanage afterwards During this review. There is also a section dedicated to our job interview with the organization’s CEO who answered some of our questions associated with the app’s usability and foreseeable future designs for its development.